Sales Support

OM Digital Solutions is looking for a person for the Sales Support who will be responsible for the execution of operational activities and cooperation with business teams providing administrative support for Sales, Finance & operations Departments.

Do you enjoy working in an international environment and feel comfortable communicating in English? Then let’s get in touch:

What you'll do:

• Perform varied administrative work in line with standard procedures or framework instructions and fulfill independently administrative tasks for Sales Support of B2B and B2C customers:

• Takeover of operational tasks:

• Create Sales Orders and E-shop Orders – update/cancel

• Create Credit note (cancel invoice, promotions, rebate agreements, returns, repair)

• Create Proforma Invoice

• Create return order

• Reporting activities (Blocked Delivery Notes, Blocked Invoices, Return Issue Log, Tracking of RMAs, B2C Backorders)

• Handle delivery claims (missing, shortage/additional quantity, damage) - report/monitoring

•  Mediation of all satisfaction among Operations, Warehouse team, Sales, Finances and ERP/IT

• Perform other tasks according to the supervisor’s instructions

• Support activities across all regions, as needed

What you’ll need:

• University degree/High School + work experience
• Active knowledge of English
• PC skills, user knowledge of office software (MS Office, Outlook, etc.)
• Pleasant demeanor
• Communication skills
• High professional commitment
• Efficient assimilation of new knowledge

What we offer:

• A fast paced and dynamic organization & the opportunity to bring in own creative ideas
• Flexible working hours
• 24 days of holiday time each year & Birthday day off
• Health care benefits
• Bonus participation