Senior B2C Manager
OM Digital Solutions is looking for a or a data-driven and results-oriented Senior B2C Manager to lead and expand our OM SYSTEM e-commerce store, Amazon, and other B2C marketplaces. This role will be responsible for developing and executing strategic marketing initiatives, optimizing digital advertising efforts, and managing a team to drive revenue growth.
Are you passionate about digital marketing, e-commerce, and delivering outstanding online customer experiences?
Join us and play a key role in driving the success of our B2C sales channels at OM Digital Solutions!
What you’ll do:
Team Management:
- Lead and manage a team of three marketing professionals.
- Drive B2C sales performance by guiding direct reports toward achieving objectives.
- Maintain effective staffing utilization, assess project needs, and balance workload distribution.
- Coach, mentor, and provide professional development opportunities for the team.
B2C Strategy Development & Implementation:
- Develop and execute comprehensive B2C strategies for the assigned product portfolio.
- Define and implement the optimal marketing mix across digital platforms to reach target audiences.
- Conduct strategic analysis of B2C sales trends and competitive activities.
- Review and adjust strategy execution on a daily basis to optimize performance.
E-Commerce Management:
- Develop and execute e-commerce strategies in collaboration with the Director of Marketing & Product Management.
- Create and manage a monthly and annual online store business plan, including financial forecasting, budgeting, and inventory control.
- Apply business acumen to enhance e-commerce operations and drive sales growth.
- Oversee external vendors to optimize the performance of the e-commerce platform.
- Work with Customer Service and Support teams to ensure an excellent customer experience.
- Evaluate and analyze e-commerce performance on a monthly basis.
Digital Marketing Campaigns:
- Coordinate and deploy digital marketing campaigns across channels such as Google Ads, Bing, Meta, YouTube, LinkedIn, and more to drive online sales.
- Monitor campaign performance and provide actionable insights to improve key performance indicators (KPIs).
- Identify and resolve performance issues in digital campaigns, leveraging data-driven decision-making.
- Align campaign goals with regional business objectives and marketing KPIs.
- Optimize budget allocation to maximize the impact of digital marketing activities.
- Provide detailed performance reporting on all digital marketing initiatives.
- Stay up-to-date on the latest digital marketing trends, tools, and best practices.
Marketplace Management:
- Collaborate with marketplace partners to maximize sales across platforms such as Amazon and other B2C marketplaces.
- Maintain optimal inventory levels at Amazon and other marketplaces to ensure sales opportunities are not missed.
- Oversee daily performance reports and sales analytics.
- Manage and update Amazon brand pages and product catalogs.
- Work with the marketing team to execute marketplace-specific marketing initiatives.
- Manage Amazon advertising and promotional strategies to drive visibility and sales.
What you’ll need:
- Bachelor’s degree or equivalent experience in marketing, e-commerce, or digital marketing.
- 5+ years of experience in B2C marketing, e-commerce, or digital marketing; experience in consumer electronics is a plus.
- Strong interpersonal, public speaking, and written communication skills.
- Strong analytical skills and attention to detail.
- Proficiency in office software (MS Office, etc.).
- Fluent in English; additional languages are a plus.
What we offer:
- A fast paced and dynamic organization & the opportunity to bring in own creative ideas
- Flexible working hours & 100% remote work (excluding travel to events)
- Bonus participation
- 401 (k) plan
- Health care benefits
- Access to LinkedIn Learning
Are you ready to start your journey with us and help shape the future of our brand?
We can’t wait to meet you!