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BI and DevOps Specialist

We are seeking a highly skilled BI and Web Development specialist to join our BI & DevOps team and play a key role in ensuring data processes and web interfaces run smoothly and efficiently.

As a BI and Web Development specialist, you will be responsible for managing and optimizing the company’s data workflows, business intelligence processes and web interfaces. Your focus will be on ensuring effective ETL pipelines to support analytics and reporting needs, as well as supporting in the in-house web development operations. You will also act as a Level 2 (L2) specialist, providing support and troubleshooting for various BI and Web technologies as per ITIL best practices.

Key Responsibilities:

  • Operate, monitor, and maintain ETL pipelines to ensure efficient data flow and integrity.
  • Support and further develop our in-house web development interfaces.
  • Analyse and optimize BI processes to improve data accessibility, reliability, and performance.
  • Work closely with business units to understand data requirements and translate them into actionable data solutions.
  • Develop and manage data integration processes to facilitate seamless interoperability across company and partner systems.
  • Create and maintain data documentation, ensuring processes align with best practices and compliance standards.
  • Act as an L2 support specialist for BI systems and web Interfaces, addressing issues, performing root cause analysis, and collaborating with other teams to resolve incidents efficiently.
  • Implement ITIL best practices for incident, change, and problem management within the BI ecosystem.
  • Monitor system performance and proactively identify areas for improvement.
  • Ensure data security, governance, and regulatory compliance across BI platforms.

Required Skills & Qualifications:

  • Strong experience in managing and optimizing data engineering workflows and processes.
  • Expertise in ETL development, data integration, and process automation.
  • Ability to analyse business requirements and translate them into efficient data solutions.
  • Experience providing L2 support for BI systems, with a solid understanding of ITIL best practices.
  • Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues effectively.
  • Experience in business intelligence and reporting processes, with knowledge of dashboarding and data visualization tools.
  • Excellent collaboration skills to work cross-functionally with technical and business teams.

Preferred Qualifications:

  • Experience working in a structured IT support environment following ITIL standards.
  • Familiarity with cloud data solutions and modern data architectures.
  • Understanding of scripting or automation to enhance data processing efficiency.

What We Offer:

  • Competitive salary and benefits package.
  • A dynamic work environment focused on innovation and efficiency.
  • Opportunities for professional growth and development.
  • A collaborative team dedicated to improving business intelligence capabilities.
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